Northwell has implemented “conversation with a purpose” via secure messaging to recently discharged patients. Conversations are specific to the patient’s diagnosis and algorithms are applied to patient responses to identify patients at risk of re-hospitalization so that a Care Manager can intervene in real time. We have closed the loop on this valuable communication by permanently storing the patient’s responses in the EHR as patient-generated-health-data.

Describe the new knowledge and additional skills the participant will gain after attending your presentation.: ⇒ Apply evidence- or experience- based models of informatics practices to improve health care
⇒ Leverage informatics tools to better engage in team-based care
⇒ Assess and improve the application of best health IT infrastructure practices


Kathleen Mazza (Presenter)
Northwell Health

Simita Mishra, Northwell Health

Presentation Materials: