Social determinants of health are the underlying socio-economic factors affecting health utilization and health outcomes, which lead to health disparities. Culturally-relevant interventions have potential for reducing these disparate outcomes among Hispanics. Equality Health, a care management organization, implemented the Socio-Cultural Risk Assessment (SCRA) survey to evaluate members’ unmet social needs and to provide outreach to its Medicaid-insured members. A preliminary analysis found a significant increase in the likelihood of high emergency department utilization for members reporting transportation barriers, financial insecurity, social stress, and use of non-traditional medicine.

Describe the new knowledge and additional skills the participant will gain after attending your presentation.: Attendees will learn how social determinants of health contribute to negative health outcomes and higher acute-care utilization. This presentation will share the culturally-relevant approach developed by Equality Health, a Phoenix-based care management organization, to evaluate members for unmet social needs and other risk factors for poorer health status.


Andrew Johnson (Presenter)
Arizona State University

mark stephan, Equality Health
Chandra Merica, Equality Health
Anabell Castro-Thompson, Equality Health
Chinedum Ojinnaka, Arizona State University
Anita Murcko, Arizona State University

Presentation Materials: